Returns

Return Policy

You may return your 3D scanner within 30 days of delivery for a full refund.  Prior to returning the 3D scanner, we ask that you contact technical support at einscan_support@shining3d.com to determine if there is a problem with the scanner that is covered under warranty or for help with the scanner operation.  The scanner must be in it's original packaging with all inbox items and without any physical damage.  The buyer is responsible for return shipping costs.  

You should expect to receive your refund within four weeks of shipping your scanner. 

Product Return Shipping Address:

UMAX

9451 LBJ Freeway, Su. 112

Dallas, TX 75243