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Email Contact:
PC Support support@umaxcare.com
Mac Support macsupport@umaxcare.com

Phone Contact:
(214) 739-1915
Service & Support Hours:
Monday through Friday
9:00 AM to 5:00 PM CT


01/06/2009
Frequently
Asked Questions
19:29:32 CT

What are the "Top Issues" regarding UMAX scanners?

Do you still support my scanner?
Record ID: SC00335

Do you still support my scanner?
Record ID: SC00334

Do you still support my scanner?
Record ID: SC00333

MAKE YOUR SCSI SCANNER WORK WITH USB IN OS 10.2~10.4.9


Record ID: SC00332

How can I make my SCSI scanner a FireWire scanner?
Record ID: SC00331

What SCSI cards are supported in OS X?
Record ID: SC00330

How do I install with Run Time Errors?
Record ID: SC00329

Make your PowerLook 2100XL into a FireWire Scanner!
Record ID: SC00328

How do I uninstall MagicScan on Mac OS X?
Record ID: SC00324

Why does my Astra 6700 not work with SilverFast in Macintosh OS 10.3.9
Record ID: SC00323

> Read All FAQs


> Home > Support > Scanners

Getting UMAX Support is easy!
Simply select your scanner:


OR, Search by keyword:


Do you need a scanner driver or patch?
Select your scanner and operating system:



Mac OS X users: There are two documents to read -- please read SC00217 and SC00190.

Windows XP users: A Windows XP Patch is required. Use the form above to check for Windows XP compatibility.

Top Issues

UMAX PowerLook Scanners and Mac OS X

Umax Scanner Cleaning Request Information

Windows XP Patches with PowerLook Scanners

Power-Cycling is perhaps the #1 fix for technical support issues, resolving nearly half of reported problems.


If you live outside of U.S.
and Canada, please use
the following links:

Worldwide Support
> América Latina
> Europe
> Australia
> Deutschland
> Asia Pacific
> China
> Japan

> More Countries



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